how to change the serial number for current antivirus

  • 1
  • Question
  • Updated 10 months ago
  • In Progress
Photo of jndliet

jndliet

  • 70 Points

Posted 10 months ago

  • 1
Photo of TM_Shella

TM_Shella, Employee

  • 2,070 Points 2k badge 2x thumb
Hi jndliet,

Welcome to the community!

Here is how you could change the serial numberof your program given that your existing and new license starts with the sameletter.

1.   Open your Trend Micro program.

2.   Click the icon of a man at the upper rightcorner.

3.   Choose Subscription Information.

4.   Click Change Serial Number then enter your newlicense. 

If your license does not start with the same letter, youwill have to install the correct version compatible with the serial number. Youmay refer to the link below for the corresponding programs for each types oflicenses.

UpgradingTrend Micro Security to the latest version

Hope this helps.

Trend Micro Home Users Community