how many computers does my subscription cover?

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Posted 2 years ago

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TM_Victor, Employee

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Hello tishwatson and welcome to the community.

I hope you are doing good today.

Regarding the maximum number of devices under your subscription you may sign-in on your Trend Micro account at this link below.

Trend Micro My Account

On your Trend Micro account, at the product tab you will notice something similar to this image below.

As you can notice, this license has a maximum of 10 users. Your account would display the number of devices it can be used on. A question mark on the image indicates that it is still free or unused.

Another option is to check the order confirmation email that was sent after your online purchase. It would be indicated there for how many devices it can be used on.

Please do not post your order confirmation email here so that your personal information are kept private. 

If in case you need to discuss your personal account, I suggest to contact us directly on one of our support hotlines using the link below.

Ways to Contact Support

Please let us know if the issue has been resolved, feel free to post or comment on this community.

Thank you!

Trend Micro Home Users Community

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