how do I turn off trend micro protection pop ups ?

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  • Question
  • Updated 2 years ago
  • Answered
a window keeps popping up when Trend Micro protects my credit card info...how do I prevent that pop up ?
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burntorangeneva

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Posted 2 years ago

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TM_Iya, Employee

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Hi @burntorangeneva and welcome to the community. 

Thank you so much for posting your concern here.

Regarding your concern, for you to be able to remove the pop up window that you are pertaining to, you may try to follow the instructions from this link below.

Transfer of Protected Data Blocked


You may also  tried this other link below and on the step 5, instead of dragging the slider to ON to enable Data Theft Prevention, please try to drag it to OFF. 

Using the Data Theft Prevention


We hope this helps and please let us know if the solution works for you.

Trend Micro Home Users Community

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