how do I turn off trend micro protection pop ups ?

  • 1
  • Question
  • Updated 11 months ago
  • Answered
a window keeps popping up when Trend Micro protects my credit card do I prevent that pop up ?
Photo of burntorangeneva


  • 70 Points

Posted 11 months ago

  • 1
Photo of TM_Iya

TM_Iya, Employee

  • 424 Points 250 badge 2x thumb
Hi @burntorangeneva and welcome to the community. 

Thank you so much for posting your concern here.

Regarding your concern, for you to be able to remove the pop up window that you are pertaining to, you may try to follow the instructions from this link below.

Transfer of Protected Data Blocked

You may also  tried this other link below and on the step 5, instead of dragging the slider to ON to enable Data Theft Prevention, please try to drag it to OFF. 

Using the Data Theft Prevention

We hope this helps and please let us know if the solution works for you.

Trend Micro Home Users Community