How do I turn off permanently the email address blocking?

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  • Updated 2 years ago
  • Answered
the blocking of my outgoing email because it contains my email is driving me crazy. I use my PC for business and need to have my email address in the signature. your software blocks me every time I forget to temporarily disable it....
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Posted 2 years ago

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TM_Claudia, Employee

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Thank you for asking here! According to your description, your outbound emails are blocked by Trend Micro Security's Data Theft Prevention feature. You can refer to the section "Maximum Security | Premium Security | Internet Security (2015-2016)" in below page and drag the slider to OFF to disable the feature.
Using the Data Theft Prevention feature of Trend Micro Security

If the solution does not match your need, please send us a screenshot of this issue and we will do our best to help!

Also, as you're a valued subscriber of our premium support service, you can call the Premium Support hotline at any time 24x7 to ask questions and get issues resolved quickly. Please find the premium service phone number in the "Call Premium Support" section in this page.

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