How do I temporarily disarm the firewall so I can scan from my printer?

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  • Updated 3 weeks ago
My Brother MFC can no longer scan documents to my computer because of a firewall issue.  How can I disable the firewall temporarily so I can use this important feature of my printer?
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lawgcabin

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Posted 3 weeks ago

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mickey limon, Official Rep

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hi lawgcabin,

you can try to temporarily disable your trend micro program by looking for the red trend micro icon on the task tray - near the clock, right click on it and you will see a set of options - select Exit and confirm. 

you can re-enable the program by double-clicking the trend micro icon on your desktop to open the main console.

hope this helps.