how do i stop my pop up blocker

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  • Problem
  • Updated 2 years ago
  • In Progress
i can't compose an email because my pop up blocker won't let me
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jbedardo

  • 70 Points

Posted 2 years ago

  • 1
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TM_L, Official Rep

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Thank you very much for being a long-time Trend Micro product user! We'd like to confirm the detail of your issue:
  1. Is the popup blocker you mentioned is one of the features of Antivirus Security?
  2. What mail program are you using?
  3. Could you please send us the screenshot of your pop-up blocker issue? Here's an online document for your reference:
    Taking a screenshot to send to Trend Micro Technical Support
The more information provided will help us to understand your situation and provide a suitable solution for you. 

Also, thank you for being a subscriber of our premium support service! Premium Service Plan gives you 24x7 priority access to a Trend Micro support specialist. You can optionally call the Premium Service hotline directly to speak to someone live, who is also equipped with advanced tools to quickly diagnose and resolve your issues. You can find the premium service phone number in the "Call Premium Support" section in this page.

Thank you!

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