How do I renew my expired Maximum Security? Your website is not very helpful.

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I have a Maximum Security licence that has expired. How do I renew it - your website is not very useful and the 'renew' button does not take me anywhere to actually renew the product.
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adamleoniec

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Posted 1 year ago

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adamleoniec

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This reply was created from a merged topic originally titled How do I renew my expired Maximum Security? Your website is not very helpful..

I have a Maximum Security licence that has expired. How do I renew it - your website is not very useful and the 'renew' button does not take me anywhere to actually renew the product.
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TM_VJ, Employee

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Hi @ adamleoniec  and welcome to the community!

We apologize for delay response.

To renew your subscription, you may see the link belowwhere in you can input the serial number and proceed with the purchase tocontinue the subscription:

http://www.trendmicro.com.au/au/online-renewal/?_ga=1.55911336.2084207116.1488943880

If you are renewing a standalone Mobile Security, you may see the link below:

https://esupport.trendmicro.com/en-us/home/pages/technical-support/1033196.aspx#Android


Just to set your expectation, if you have a new serial number which you purchase in retail store prior to current subscription. It is not renewal base, with that you need to update the serial number on each of your device/s. To do that, you may see the link below:

https://esupport.trendmicro.com/en-us/home/pages/technical-support/1104396.aspx

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