how do I remove Trend Micro Clean Boot from my system ?

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  • Updated 1 year ago
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It is there every time I restart my computer but I cannot load it. Very annoying
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wayback2

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Posted 2 years ago

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TM_Claudia, Employee

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Sorry for the convenience we caused. Regarding to the Trend Micro Clean Boot issue, we have an FAQ that has related info on this. Please refer to the steps to remove it from your computer and let us know if the solution works for you. 
Removing ATTK with Clean Boot from the list of Windows Boot Manager

If the problem persists, please describe the situation in detail and we'll be glad to assist you. Some screenshots would also be helpful. Thank you!

Trend Micro Home Users Community
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RSVPVIDEOTV

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This link does not work, why am I feeling bitter about this!
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TM_Claudia, Employee

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Hi RSVPVIDEO TV, sorry for the inconvenience it has caused. I understand how you feel about the situation. 

Could you try the steps below to remove the Trend Micro Clean Boot?
  1.  On your keyboard, press the Windows Windows Key Key + R keys to open the Run window.
  2.  In the Open field, type msconfig then click OK.

  3.  Click Boot tab on System Configuration window.
  4.  Click Trend Micro Clean Boot. Make sure the Safe boot under Boot options is unchecked.
  5.  Mark Make all boot settings permanent tick box, then click OK.
  6.  Click Yes when prompted to confirm the changes.
  7.  Click Restart to apply the changes.
If above solution didn't work for you, since you're a valued subscriber of our Premium Support Service, we highly recommend you to call our Premium Support Hotline at 24x7, which includes online remote services exclusively for you. Please find the premium service phone number in the "Call Premium Hotline" section in this page.

Hope it helps!

Trend Micro Home Users Community