How do I remove search protect? It is saying it is incompatible.

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  • Question
  • Updated 6 months ago
  • Answered
We are trying to download to another computer and it is saying there is incompatible software called search protect
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cindysavoie

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Posted 10 months ago

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Max Slo, Champion

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TM_Vin, Employee

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Hello cindysavoie,

Thank you for posting your concern here and welcome to the Trend Micro Home User Community.

Thanks also Max Slo, for providing a possible solution regarding this concern.

And as what I see, you already contacted our phone support hotline and it shows that one of our support was able to resolve your issue.


Thank you and have a great day!

Trend Micro Home Users Community
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bebs

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I am having the same problem failing to be able to remove Search Protect and have have no internet protection for my pc which is a worry.  Can you please offer me a solution TM_Vin?
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TM_Jabi, Employee

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Hello 

You can check the recommended steps on the link below so you can fix the issue. 
"Unable to Install Trend Micro Antivirus" error message appears when installing Trend Micro Antivirus for Mac

I hope this helps. 

We will wait for your update. 

Thank you and have a wonderful day! 

Trend Micro Home Users Community
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ahsans

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TM_Jabi, Employee

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Hello ahsans

Thanks for your help here! 

Regards, 
Trend Micro Home Users Community