How do i prevent tm from being unistalled from my andtoid phone. Id like for it to be password prtected. Thx.

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Android unistall password protect
Photo of bjablonskiny

bjablonskiny

  • 70 Points

Posted 1 year ago

  • 1
Photo of TM_Mark

TM_Mark, Employee

  • 470 Points 250 badge 2x thumb
Hi bjablonskiny and welcome to the community!

I understand that you want to activate your Uninstall Protection to your Trend Micro Mobile Security.

To use the Uninstall Protection feature of Mobile Security, follow the steps below:

  1. Open the Trend Micro Mobile Security App.
  2. Go to Uninstall Protection Settings
    • For Mobile Security version 8.0: Tap Parental Controls > Website Filter.
    • For Mobile Security version 7.0: Tap Safe Surfing.
  3. Make sure Parental Controls is enabled.
  4. Go to the Uninstall Protection Section.
  • Enabling Uninstall Protection:
    1. Drag the slider to the right to turn ON Uninstall Protection.The next screen tells you that this setting will Erase all data. However, it can only do so if you manually choose to wipe data from the Lost Device Protection web portal. No data will be erased without your action.
    2. Tap Activate, then tap OK.
  • Disabling Uninstall Protection:
  1. Drag the slider to the left to turn OFF Uninstall Protection.
  2. Type your Trend Micro account password when necessary.

Feel free to reply to this thread to update us on your progress.

Thank you and have a great day!

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.