how do I get trend m to accept a program it doesn't like

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  • Updated 2 years ago
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MT is blocking updates to turbotax
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fernhilldt

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Posted 2 years ago

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Tom Emmelot, Champion

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Hi Fern,

Put it in the exception List:

Configuring the Exception List of Trend Micro Security software
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1059964.aspx?_ga=1.140400243.1592...
Like to here from you.

Kind regards,
Tom
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TM_L, Official Rep

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Hi Tom, thanks for helping out! This is exactly what we need.

Hi @fernhilldt, thanks for trying our new Community! 

Please try the support document that Tom provided to see if the problem solved after adding programs to the exception list. Please let us know if the above procedures work for you. 

Also, thank you for being a subscriber of our premium support service! Please don't forget to utilize the premium service which includes 24x7 phone support. You can find the premium service phone number in the "Call Premium Support" section in this page.

Thank you!

Trend Micro Home Users Community

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