How do I get rid of Spyware : pmxg.dll, from PVA-RelavantKnowledge. My Maximum security keeps removing it but it continually reappears.

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WIN 10. How do I get rid of Spyware : pmxg.dll, from PVA-RelavantKnowledge. My Maximum security keeps removing it but it continually reappears.
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Firstime

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Posted 3 months ago

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TM_Malik, Employee

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Welcome to the Home Users Community, jrance

Please try checking for the exact location of this Spyware and send us a screenshot as well. You can click on Security Reports right next to the gear icon on the main console (beside the scan button) and choose "More Details..."

You may then go to that exact location to remove the file.

Thank you! 

Trend Micro Home users Community
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Firstime

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Thanks for your comment. The computer in question was my wife's. Have succeeded  in getting rid of Spyware: pmxg.dll from PVA-Relavant Knowledge. The problem was connected with pmropen.exe of Premier Opinion. I have tried to included three screen shots, but they are not being accepted within this note.. With the aid of Trend micro Free Tools, House Call and Root Kit Buster, all though this did not appear to have found anything. But the spyware has stopped appearing. Then using Revo Uninstaller Pro, every thing associated with Premier Options was deleted. Trend Micro triumphed again. Thank you.

Best regards, John Rance.





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TM_Jabi, Employee

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Hello Firstime

Thank you for your update! 

We are  glad that the issue has now been resolved.

You can also contact us anytime through Chat or call us during the supported hours so we can provide better assistance to all of the issues or concerns that you will be having in the future and we will be more than happy to help you. 
Ways to Contact Support

Have a great day! 

Trend Micro Home users Community
(Edited)
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claudiu_botezatu

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"Trend Micro triumphed again. Thank you."

What triumph?????

You said   " With the aid of Trend micro Free Tools .....this did not appear to have found anything"

Then using Revo Uninstaller Pro....

(Edited)