how do I get rid of launchpage.org it is giving me pop ups a spam on everthing?

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  • Problem
  • Updated 1 year ago
  • Acknowledged

malware? cant get rid of it.

launchpage.org  automatically starts as home page even tho I have google as my home page.  now I'm getting all kinds of pop ups.

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jsansman

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Posted 1 year ago

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Tom Emmelot, Champion

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Hi jsansman,

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
You may try this:
https://www.youtube.com/watch?v=c6FolpOP_sM

Kindregards,
Tom
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sans-n-more

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Did not get rid of launchpage.org
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TM_JustineM, Employee

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Hello @jsansman and welcome to the community.

Apologies for the late response, if you are still getting the popups after following the steps from the video that Tom provided. Please click and try to do the steps on this link.

Resetting your web browser for performance and website redirection issues

If you are still encountering the issue after following the steps please click here to contact us for support.

I hope this resolves your concern.

If you have any questions or concerns please do not hesitate to post or comment on this community.

Trend Micro Home Users Community
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sans-n-more

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This worked for iexplorer but did not for chrome.

Any suggestions?
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TM_Malik

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Hello @jsansman.

We thank you kindly for your update regarding the issue.

For further troubleshooting, kindly follow the steps below:

I. Delete the page on Certificate Manager
  • Please press the Windows key (located between the Ctrl and Alt key) and R key on your keyboard to open the Run Command window.
  • Type in "certmgr.msc" and press Enter
  • Go to Trusted Root Certification Authorities > Certificates
  • Please check on the list if you see "launchpage.org" and delete it
II. Check the Homepage
  • Please press the Windows key (located between the Ctrl and Alt key) and R key on your keyboard to open the Run Command window.
  • Type in "inetcpl.cpl" and press Enter
  • Under General tab, choose "Start with Home page"
  • Then please change the URL under Home Page on General tab
  • URL of the Home Page should be the page you prefer to be opened when starting Internet Explorer

Please do update us in case you have any further issues.

Thanks so much and have a great day!

Trend Micro Home Users Community

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