How do I downgrade to another product when my current one is up for renewal?

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  • Updated 2 years ago
My current product is $69 a year and I want to downgrade to a more appropriate and cheaper product for my needs. Where on earth on this website do I do that?

I shouldn't have to put on a dog and pony show to do this. It's a simple request and I'm NOT getting answers from support.
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shle896

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Posted 2 years ago

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woodartisan55, Champion

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If you go to the Trend Micro website, look for the different offerings they have. I just renewed yesterday and I remember a line on the site that said "compare products" or something such as that. That should take you to various other offerings. Good luck!. 
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erza, Official Rep

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Thanks woodartisan55!

Hi shle896,

Sorry to hear that and I understand the frustration.

You can find the product comparison on this link http://www.trendmicro.com/us/home/products/software/maximum-security/index.html

You can change the country on the upper right of the page.

Hope that helps!

^erza

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