Go into your "device" or "settings" area (setting is the small "gear" to the right of the scan start). I believe that the first box to check is "Start Trend Micro upon start-up". I personally go in and also put everything on "hypersensitive" to make certain nothing unwanted gets into my computer - and nothing ever has.
I had to edit this. When you go to your "settings" page, at bottom left you'll see a box which says "other settings". Click that and check the box to start Trend Micro upon start-up. Again, on the same page you'll see boxes beneath that. One says "balanced protection" (recommended), and above that "hypersensitive". I use the hypersensitive since I do almost all of my financial transactions via internet and have not had a problem.
Hi Robin, welcome to Trend Micro Community!
For your first question, you can refer to the steps that @woodartisan55 mentioned above.
Also, if your Maximum Security does not automatically load at start up, you can refer to the link below for detailed steps:
Trend Micro Titanium does not start or turn on
Please let us know if the above procedures work for you. Thanks.
Trend Micro Home Users Community