How do I cancel my Trend Micro Account?

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  • Updated 7 months ago
  • Answered
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grammyhildebrand

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Posted 7 months ago

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TM_Pat, Official Rep

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Hello grammyhildebrand and welcome to the Community!

Thank you for letting us know about this question that you have in mind.

We checked your records here and see that your subscription with Trend Micro Security is already expired so you no longer need to cancel your account.

Anyway, if the old Trend Micro Security software is still installed on your computer, you may remove it by using the tool from the article below:

Uninstalling Trend Micro Security software using the Uninstall Tool

I hope this helps! Should you have any other concern, please do not hesitate to reach out to us.

Enjoy the rest of the week!

Trend Micro Home Users Community
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TM_JB, Official Rep

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Hi grammyhildebrand and welcome to the community!

The records tell us that you actually reached out to the support team in order to cancel an upcoming auto-renewal charge. From what I see here, there were no charges and everything is all set. Now, if you are wondering how to completely delete a Trend Micro Account, then unfortunately that is not actually possible. We can transfer your account to a dummy email address if you wish but there is no straightforward way to delete your account.

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