how do I cancel auto renewal?

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  • Updated 1 year ago
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How do I cancel auto renewal?
Photo of jgaida


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Posted 1 year ago

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Photo of TM_Malik


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Hi, jgaida! Welcome to the Community!

Here are the steps to disable automatic renewal from this link.
  1. Go to Trend Micro Account.
    TM Account
  2. Type your email address and password, then click Sign In.
    • If you forgot the registered email address but you have the serial number, click Forgot which address you used before?
    • If you forgot the password, click Forgot password?
    • If you are unable to disable the Auto-Renewal and the registered email address is already inactive, contact our Technical Support for assistance.
  3. Click the green Auto-Renew ON slider.
  4. Click Disable Now.
    When you successfully disabled Auto-Renew, you should see Renew Now.

    Automatic Renewal already disabled

Kindly let us know if you need further assistance. Happy weekend!

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