How do I block a website? I have added to the trusted/blocked website section in the family protection but it is not blocking the website.

  • 2
  • Problem
  • Updated 2 years ago
  • Acknowledged
I am trying to block you tube from our computers and I added it to my list of blocked websites but it still opens the website with not password required or anything. 
Photo of Jessica Roles

Jessica Roles

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 2
Photo of Tom Emmelot

Tom Emmelot, Champion

  • 27,664 Points 20k badge 2x thumb
Hi Jessica,

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
First did you did that with the right account, and the right way?
It blocks only on the account you give in the Account menu.
and it must look like this!.

Hope this will help you, don't hesitate to come back with further questions.

Kind regards,
Photo of Jabi


  • 7,252 Points 5k badge 2x thumb
Hello Tom Emmelot and thank you for helping us out here. 

Hello Jessica Roles and welcome to the community. 

You can try to follow Tom's suggestion first so we can block the website that you want to block.
You can also check the link below for more detailed steps on how you can do it: 
Configuring the Exception List of Trend Micro Security software

I hope this helps. 

Thank you and have a great day! 

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.