how do I add a new computer to my account

  • 2
  • Question
  • Updated 1 year ago
  • Answered
My account covers three computers. How do I add a fourth?
Photo of minafinn


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Posted 2 years ago

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Photo of TM_RalphyT


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Hi minafinn and welcome to our community!

Thank you for posting your concern here and let me help you with this.

As I have checked your account here on our end, I was able to verify that you currently have Trend Micro Internet Security which is good for 3 devices and that is why you no longer have available seats where you can include your fourth device. With that said, you may opt to upgrade your Trend Micro subscription to Maximum Security which is good for 5 devices for 1 year and it costs $49.95. Below is the link where you can proceed on that purchase: 

Trend Micro Maximum Security - 5 Users for 1 year

After this new purchase, we can just transfer the remaining days of your current subscription to the new one. Would that be ok?

Thank you very much and have a great day!

Trend Micro Home Users Community
Photo of gazza_van


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I sure I had 5 devices I could use and it was for 2 years on my last update.
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TM_Ian, Employee

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Hi @gazza_van,

Upon checking, your subscription is indeed for 5 devices. To view your account information, you may visit and login to your Trend Micro account on the link below:

Trend Micro MyAccount Portal

Thank you and have a great day! :)

Trend Micro Home Users Community

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