How can I use my trend micro protection on my Kindle Fire device?

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  • Question
  • Updated 7 months ago
  • Answered
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mdp6181

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Posted 7 months ago

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Tom Emmelot, Champion

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Hi mdp6181

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
Can you tell us more about your device?
OS version
TM version

Kind regards,
Tom
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TM_Kiko, Employee

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Hello mdp6181 ! Welcome to the community!

We understand that you wish to install the Trend Micro Mobile Security App on your device.

The Trend Micro Mobile Security app no longer supports or is no longer compatible with any KindleFire devices. The last version is no longer available for download and our servers are already closed for registration of such device.

We do apologize for the inconvenience and we would like to extend help if there will be anything else that we can do for you aside of this matter.

Trend Micro Home Users Community
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MIKE

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So Trend sold me the upgraded virus protection claiming I could protect 5 devices. Now Trend says I can not use it on my Kindles?   Not happy.
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TM_Yanna, Employee

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Hi MIKE,

We apologize for the inconvenience this may have caused you.

We have also released a statement regarding the End of Life of the Mobile Security for Kindle. You may check the link below for more information:

End of Life (EOL) and End of Support (EOS) of Mobile Security for Amazon Kindle


Hope this clarifies the issue.


Trend Micro Home Users Community