how can I log a support call with Trend Micro!!!

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  • Updated 2 years ago
Going round and round and round the link to support page but now way to actualy log a support call. My Max security install has totaly crashed windows 10. 180GB disk space taken before no space left - the c:\ OS crashes due to no space. I cannot delete the files either . Debug Directory is beyond believable disk space usage

How does this make me feel .. Totally f#ked off ,
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trendmicro

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Posted 2 years ago

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trendmicro

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click on " GET powered by Satisfaction" button prompte fails to get help or fix this fault also
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erza, Official Rep

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Hi trendmicro,

You can contact Trend Micro in the numbers provided in this link: https://esupport.trendmicro.com/en-us/home/pages/technical-support/1115328.aspx

For the growing disk space usage of Trend Micro, make sure that Trend Micro is disabled before you delete the logs.
To do that, right click the Trend Micro icon on system tray and click Exit. If you setup a password, enter your password then click OK. It should disabled in a minute or two.

^erza