hijacking search engine (Home page)

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
Hi,

I am in need of help to clear out some malware. Look like Trend Micro system couldn't stop that. I am seeing a search page name Loadstart.net (instead of the home page I did set)since recently. This computer is used mostly by my kids(Play downloaded computer games mostly).
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jagath.wijesooriya

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Posted 2 years ago

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Jhja

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Here is a removal guide. The tools in this guide is well known and safe to use. Just be sure to follow the guide.
Remember to uncheck "Enable free trial of Malwarebytes Anti-Malware Premium" as it's not needed.
https://malwaretips.com/blogs/remove-loadstart-net/
(Edited)
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TM_Claudia, Employee

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Hi Jhja, thanks for your help!

Hi jagath.wijesooriya, I found that you've contacted our Email Support and you've been provided with this online article: Best Practices in preventing virus infection.

Hope the issue gets resolved soon!

Trend Micro Home Users Community
(Edited)

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