HI l purchased a max security today which offered $20 cash back... how do l claim that back thanks

Hi @wendy.terry228, welcome to Trend Micro Community!

For your question, please go the following website to apply for your cashback: 
Trend Micro ANZ Online Cashback

Please let us know if your concern has been addressed by us. If not, please do not hesitate to reply in this conversation. Thank you!

Trend Micro Home Users Community

web site no help at all.xx does not allow you to fill in information. when item purchased l was told to apply on your site and l would be sent a visa gift card for $20 cash back redemption. not given a coupon code . now after numerous tries to fill out form have been referred back to jb to see if they can do it for me instead. another waste of my time l bet. was supposed to be easy.... IT'S NOT. why does your company allow this / is it jb's end or yours. just by fluke l even found the right area to try to redeem the cash back. wasted soo much time to not even get anything in return. WON'T BOTHER NEXT TIME GETTING THE BETTER PRODUCT.

Hi @wendy.terry228, sorry for not getting back earlier. 

For your issue, since you purchased Maximum Security on JB Hi-Fi, please redeem Cashback by the following website:
https://apac-eticket.trendmicro.com/q4retailpromotion/

P.S: The URL that I provided last time is for Customer who purchases our product on Trend Micro Online Shop.

If you still cannot redeem your Cashback, please provide a description of your situation,  (e.g. if there are any error messages, what browser are you using?), we'll help you further.

Trend Micro Home Users Community

hopeless how do i redeem my cashback going around in circles not getting anywhere