Hi, I'm having problems with lagging in my browser mainly Chrome

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  • Updated 1 month ago
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Hi, I'm having problems with lagging in my browser mainly Chrome when i have have trend Micro running also effects email not as bad any ideas? I am running the latest Win 10 on an ACER Laptop I5
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alan

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Posted 1 month ago

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TM_Neo, Employee

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Hello alan and welcome to the Trend Micro Community!

Sorry for
getting back late and to hear that you're encountering this issue.

You can proceed on clearing your browser history as well as checking unfamiliar extensions on your Google Chrome and remove them and see if that improves your surfing on your browser.


You can refer on the steps below on how to clear browser history:
1. On your computer,open Chrome.

 2. At the top right, click More .

 3. Click History History.

 4. On the left, click Clear browsing data.

 5. From the drop-down menu, select how muchhistory you want to delete.

 6. Check the boxes for the info you wantChrome to clear, including “browsing history."


You can refer on the steps below on how to navigate into the extensions:
1. Click the menuicon "≡" at the top right of the browser window.

2. Choose"Tools" and choose "Extensions" to open a new"Options" tab.

3. Click the"Disable" link under the extensions you want to disable.


Please let us know if thesolution works for you. 

Have a nice day!

Trend Micro Home Users Community
(Edited)