Help on update for TomTom

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  • Updated 2 years ago
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i have downloaded tom-tom speed camera update which is Maculates.pkg and i get a message your security preferences allow installation onlyapps from the mac app store and identified developers,i have not had any problems in the past can you please advise of what i can do,Thanks,Lrr
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leeclark

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  • confused

Posted 2 years ago

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leeclark

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/Users/leeclark/Desktop/MacLatest.pkg

this the update i rec
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TM_Claudia, Employee

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Thank you for asking here. Just want to confirm if you purchased and downloaded the TomTom Speed Camera Updates on the official page?

If MacLatest.pkg is a trusted file downloaded from TomTom's website, we suggest you follow the steps below to add the file to the exception list of Antivirus for Mac.
  1. Click Go > Application located in the upper-left of the Desktop.
  2. Select Trend Micro.
  3. Select Trend Micro Diagnostic Toolkit.
  4. Click Exception.
  5. Add MacLatest.pkg to Exception List.

Please let us know if you can apply the update file after you added it to the Exception List. Thank you.

Trend Micro Home Users Community
(Edited)