HELP...MY COMPUTER WAS FROZEN WITH MS MALWARE ALERT AND DIRECTIONS TO A TELEPHONE NUMBER TO ASSIST WITH ACTION..WHAT SHOULD I DO

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  • Updated 2 weeks ago
HOW TO FIX
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crimpul

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Posted 2 weeks ago

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erza, Official Rep

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Hi crimpul,

That sounds like a ransomware or a Tech Support Scam. Do not call the number.
It's better to contact the official Technical Support Team here: https://esupport.trendmicro.com/en-us/home/pages/technical-support/contact/home.aspx (you have to select your country).

^erza