Help LM

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  • Updated 2 years ago
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I recently bought a TM security package online 15/7/2016. Order Number 12515896459. I now have two TM Icons on my desktop.
1/ Trend_Micro
2/ Trend Micro Maximum
Is this normal ?
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Posted 2 years ago

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TM_L, Official Rep

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Thank you for purchasing our product! For your question, if you have two Trend Micro Security icons on your desktop, it definitely not normal! To help you further with this issue, we need a bit more information from you. Could you provide detailed descriptions (e.g on your PC or mobile? Is your program working?) or screenshots of the two icons you're seeing? Once we understand more background, we'll be able to better assist you. Thanks.

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