Help I'm stuck

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  • Question
  • Updated 2 years ago
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Trying to install 2018 trend micro -it has done the uninstall previous trend micro, I restarted and now the disk is doing a system check and has been for over 30 minutes. How can I make it move to the next step(s) to complete the install
Photo of 2000bcnoel


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Posted 2 years ago

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Photo of Tom Emmelot

Tom Emmelot, Champion

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Hi 2000bcnoel

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours.

I think follow this:
Setup probleem:
Hope this helps.

Kind regards,
Photo of TM_Kaye


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Thank you for your continuous help Tom Emmelot!

Hello 2000bcnoel and welcome to Trend Micro Community!

You may try to follow the link provided above. Also, you can try to restart your computer and reinstall the Trend Micro program again on your computer. If the issue still persists, please do provide to us the screenshot of the error so we can assist you further.

Have a great day to both of you!

Trend Micro Home Users Community

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