Help for a novice ?

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  • Updated 1 year ago
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Dell 8500 xps. Windows 10 got in bad shape .... MS finally cleaned the house and put in a NEW Windows 10.  ???  How do I get the/a Trend Micro on the new system ??
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Posted 1 year ago

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Photo of woodartisan55


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If you had TM on it previously, you should have the 20 character code. Go to the Trend Micro product website and, with the code, you should be able to download it to your machine.

If you don't have your code, you'll probably have to contact Trend Micro to assist you. 

Photo of Jhja


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Log in to your Trend Micro account and download your antivirus from there.
You can also see your serial number there.
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TM_L, Official Rep

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@woodartisan55 @Jhja, thanks for always helping us out in Trend Micro Community!

Hi @jdraughn, thanks for trying Trend Micro Community! 

For your question, you can refer to the link below for detailed steps to install your Antivirus + Security:
Installing Antivirus+ Security 2017

Please let me know if you have more concerns or questions by replying here. Thank you.

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