How to transfer my license to a new computer?

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  • Updated 2 years ago
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  • (Edited)
I just got a new tower and moniter installed last evening and I still have Trend Mirco subscription left on my old computer till sometime in Dec. 2016, but I can't find the info of the protection to transfer it on the new computer, can you look it up and tell me what I have to do to transfer it to the new one? I had bought it on line..... My name is Amy Taylor amtaylor@************.net Thanks
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Posted 3 years ago

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Official Response
First of all, I have masked your email for security purposes, and also updated the title to allow better search of this topic by other customers.

Congrats on getting a new machine! We checked your license and you still have one of three seats available for installation. You can simply install Trend Micro Maximum Security on the new tower using your existing license.

In the future, in case you do want to transfer license to another Windows PC, Mac, Android or iOS device, here's an online doc to help you manage the transfer:
"Transferring a license from one device or computer to another"

Please let us know if you have other questions or encounter any problems at any time. Thanks!