Hello, My trend software will Not preform a quick scan on my computer. It states "Preparing to scan", and shows the circle

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  • Updated 4 months ago
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Dell Inspiration windows 10 Laptop
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ESAVY

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  • unsure

Posted 4 months ago

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4 months ago
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TM_Joemar, Official Rep

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Hi ESAVY,

Welcome to the Community!

Have you tried to check if you have the latest version of our program?

You may refer to the link below on how to check:
Checking if you have the latest version of Trend Micro Security software installed

Regards,
Joemar

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