Hello, My trend software will Not preform a quick scan on my computer. It states "Preparing to scan", and shows the circle

  • 1
  • Problem
  • Updated 2 months ago
  • Acknowledged
  • 1
Dell Inspiration windows 10 Laptop
Photo of ESAVY

ESAVY

  • 70 Points
  • unsure

Posted 2 months ago

  • 1
2 months ago
Photo of TM_Joemar

TM_Joemar, Official Rep

  • 3,220 Points 3k badge 2x thumb
Hi ESAVY,

Welcome to the Community!

Have you tried to check if you have the latest version of our program?

You may refer to the link below on how to check:
Checking if you have the latest version of Trend Micro Security software installed

Regards,
Joemar
  • 1

Powered by Get Satisfaction