Hello, My trend software will Not preform a quick scan on my computer. It states "Preparing to scan", and shows the circle

  • 1
  • Problem
  • Updated 3 weeks ago
  • Acknowledged
Dell Inspiration windows 10 Laptop
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  • 70 Points
  • unsure

Posted 3 weeks ago

  • 1
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TM_Joemar, Official Rep

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Welcome to the Community!

Have you tried to check if you have the latest version of our program?

You may refer to the link below on how to check:
Checking if you have the latest version of Trend Micro Security software installed