Hello, My trend software will Not preform a quick scan on my computer. It states "Preparing to scan", and shows the circle

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  • Problem
  • Updated 3 weeks ago
  • Acknowledged
Dell Inspiration windows 10 Laptop
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ESAVY

  • 70 Points
  • unsure

Posted 3 weeks ago

  • 1
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TM_Joemar, Official Rep

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HiĀ ESAVY,

Welcome to the Community!

Have you tried to check if you have the latest version of our program?

You may refer to the link below on how to check:
Checking if you have the latest version of Trend Micro Security software installed

Regards,
Joemar