My antivirus seems not work properly

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  • Updated 2 years ago
  • Acknowledged
  • (Edited)
Hello my anti virus seems to not be working properly. Tried resolving in action center to no available.
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Posted 2 years ago

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TM_Claudia, Employee

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Sorry to hear that you're encountering this issue. If you haven't tried reinstalling your Internet Security, please try using steps in the below page:
Reinstalling the latest version of Trend Micro Security program

If you already tried reinstalling, we also have a support article that might help you. It's quite a few steps to perform, but please do let us know if it solves your issue. 
Trend Micro Titanium does not start or turn on

If the problem persists, could you provide a bit more detail (e.g. cannot open main console, error massage XXX is shown), so we can understand more background before recommending a solution. Thanks!

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