Hello, I am trying to install Trend Micro but it is stuck on removing previous Trend Micro software. What can I do

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  • Updated 2 years ago
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Photo of ckemp56


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Posted 2 years ago

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TM_Dianne, Employee

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Hello @ckemp56 and welcome to the community!

Thank you for posting your concern here.

We are sorry for the inconvenience this has caused you. If you are having a hard time to remove the old Trend Micro program on your computer, please refer to the links below:

Uninstalling Trend Micro Security software using the Uninstall Tool

Using the Trend Micro Remnant File Remover Tool

Uninstalling Trend Micro Security and older programs for Windows using the Diagnostic Toolkit

Hope this helps. Should you have any more concern, please do not hesitate to post it here.

Thank you and have a great day!

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