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  • Problem
  • Updated 2 years ago
  • Acknowledged
I am using Opera as my web browser and keep getting a d/load message for hbpix.  What is this file for?
Photo of Kevin


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Posted 2 years ago

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Photo of Jabi


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Hi Kevin and welcome to the community. 

Thanks for bringing this to our attention. 

It seems that the message that you are getting about hbpix is just a pop-up message. We highly advise you to do not click or download anything from a pop-up message for it may contain malicious or harmful codes/files that might affect your computer's performance. 

To keep you protected, what we can suggest to you is to use Google Chrome, Mozilla Firefox, Internet Explorer or Microsoft Edge when you need to surf or browse the Internet and install the latest version of the Trend Micro program (Version 12.0). The program will analyze and check the security ratings of any website, it can also block malicious URLs and downloads. 

Here's a link that you can use on how you can install the latest version if you are still using an old one: 
Installing Antivirus+ Security

You can also contact us so we can provide real time assistance, you can reach us through our Premium Support hotline, just use the link below: 
Contact Trend Micro Technical Support

I hope this helps. 

Please let us know if you need further assistance or you have other questions. 

Have a wonderful day! 

TrendMicro Home Users Community

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