harddisk filled up

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  • Problem
  • Updated 2 years ago
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Hello
The other day I found my other laptop's hard disc which has Tend Pccillin as well, almost completely filled up
It was in the Trend Micro AMSP file where the logs are and where the file like 20013 contain mostly 0 kbytes
they had now together 180 Gbytes!!!
I transferred them to a harddisk on my nerwork and now I cannot start your programme
What can be the reason??
I sure hope you can help me
Kees Houwer
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khouwer

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Posted 2 years ago

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TM_Claudia, Employee

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Hi Kees, sorry for the inconvenience it has caused. AMSP log is a log which recording the operation (system activities) of Trend Micro Security, and this issue may cause by program damage or incorrect setting.

Please delete the files that you transferred to your network harddisk and reinstall Maximum Security to see if everything works normally again. Here's a reference for the steps:
Reinstalling the latest version of Trend Micro Security program

I hope the above solution helps. If you need further assistance on this issue just let me know, and I will be glad to assist you.

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