gSyncit identified as malware

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  • Problem
  • Updated 2 years ago
  • Acknowledged
Been using gSyncit for years. Yesterday, Trend Micro Maximum Security identified it as malware "Ransomware Program Blocked." I emailed Fieldston Sofware and they deny it is malware. Has anyone else had this problem. I was unable to paste an image in the message to show. I still have it blocked until I know for sure it is okay. Looking for solutions.
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K6AMQ.CQ

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Posted 2 years ago

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Thanks for letting us know this issue. We're sorry we cannot help you here as solving this issue in community would take much longer. According to your description, it's a possible false detection, so we have passed this issue to our support center already, and a member of our support center will contact you through email to investigate soon. 

Thank you!

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(Edited)