• 1
  • Question
  • Updated 2 weeks ago
  • In Progress
I bought the extra virus removal service, when I bought the anti virus package. does it automatically start, or do I have to set up the virus removal service?
Photo of baconfan13


  • 70 Points

Posted 2 weeks ago

  • 1
Photo of TM_Neo

TM_Neo, Employee

  • 180 Points 100 badge 2x thumb
Hi baconfan13 and welcome to the community!

The Virus Removal Service is an ala-carte premium service that you can use if you encounter a malware infection on your device.

Please be advised that this is a one time service and can be used on one of your devices.

Once you used the Virus Removal Service, you have a 7-day warranty prior to the date used should the malware infection persist.

Should you have further inquiries or concerns, feel free to post on this thread.

Trend Micro Home Users Community