Get an error message when trying to scan, says wait until scan is completed

  • 1
  • Problem
  • Updated 7 months ago
Dell laptop  Windows 10   Version 12.0

TM froze when doing a scan
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Aurel Smith

  • 70 Points

Posted 7 months ago

  • 1
Photo of Tom Emmelot

Tom Emmelot, Champion

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Hi Aurel Smith

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!
Can you tell us some more,
Quick or Full scan maybe screen shot from the error, % at the point it stops.

Kind regards,
Tom

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TM_X, Alum

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Hi Aurel Smith, 

As requested by Tom, on what percentage the scan stops?

^X