Get an error message when trying to scan, says wait until scan is completed

  • 1
  • Problem
  • Updated 3 weeks ago
Dell laptop  Windows 10   Version 12.0

TM froze when doing a scan
Photo of Aurel Smith

Aurel Smith

  • 70 Points

Posted 3 weeks ago

  • 1
Photo of Tom Emmelot

Tom Emmelot, Champion

  • 26,702 Points 20k badge 2x thumb
Hi Aurel Smith

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!
Can you tell us some more,
Quick or Full scan maybe screen shot from the error, % at the point it stops.

Kind regards,
Tom

Photo of TM_X

TM_X, Official Rep

  • 8,370 Points 5k badge 2x thumb
Hi Aurel Smith, 

As requested by Tom, on what percentage the scan stops?

^X