We are currently running a system upgrade to improve your overall experience.
Trend Micro Community will be back online on Monday, October 21st.
In the meantime, you can contact Technical Support here: https://esupport.trendmicro.com/en-us/home/pages/technical-support/contact/home.aspx
See you soon!
Aside from upgrading to the latest version as what our friend Tom suggested, you may also run the Permission Tool. This adds enough permission to the Trend Micro program to run on your computer. Here's how: