For the last few days, the TM icon keeps showing "Now scanning" almost constantly.

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  • Updated 3 days ago
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For the last few days, the TM icon keeps showing "Now scanning" almost constantly, but when go into the Main Console does not indicate that a scan is taking place. Shows protected and that everything is good. This seems to be really slowing down my computer. Windows did an update few days ago, but does not show this on Windows update screen. What is happening?  Version #12.0.1226.
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randmmarcicki

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Posted 4 days ago

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TM_Malik, Employee

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Hi randmmarcicki,

Sorry to hear of your experience with the Trend Micro program. Usually, this issue is caused by a potentially unwanted program or conflicting program installed on your PC so please make sure to uninstall them.

After that, you may just go ahead and reinstall the Trend Micro program. Please advice us if the issue persists.

Regards,