'Folder Shield'... files addes without permission

  • 1
  • Problem
  • Updated 4 months ago
I keep getting this file appear in my 'Folder Shield'.../private/tmp/KSInstallAction.cMudzXOeK7/m . what is it????I remove it and it reappears a few days later
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pjak

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Posted 4 months ago

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TM_Joemar, Official Rep

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Hi pjak,

Would it be possible if you provide us a screenshot of this issue?

Regards,
Joemar
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Tom Emmelot, Champion

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Hi pjak

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!

So far i can see it is the google updater!

Kind regards,
Tom



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pjak

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Hi Tom, I've not replied sooner because the file hadn't been added until today.  Below is the screen shot



Cheers
Piotr

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Tom Emmelot, Champion

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Hi pjak

Can you change your folder shield to only 1 item:
C:\Users
I think that solve it!
Here from you.

Kind regards,
Tom

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pjak

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HI Tom, at the risk of sounding like a newbie, I don't see that option in TrendMicro.  

Thanks
Piotr
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Tom Emmelot, Champion

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Hi pjak

Try this, delete all the items you got now and put in "/Users"

Hope this helps.

Kind regards,
Tom

(Edited)
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pjak

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Hi Tom,

Did as you suggested.  A few days later, and the same file path appears.  Here it is again

totally don't know nor understand how a file can add itself again and again when the folder shield is turned on.  



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Tom Emmelot, Champion

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Hi pjak

Did you at the program to the Trusted Program List?
Try that because it is the Google updater!

Here from you,

Kind regards,
Tom

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Hi pjak,

Yes, you can add in on the Trusted Program's List. Thanks for all the help Tom Emmelot.

Have a good day.


^Kree