Folder Shield feature can't add more than 1 folder

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  • Question
  • Updated 8 months ago
  • Answered
I don't have the protect more option link in my Folder Shield feature section to be able to add more folders - it only allows me to protect 1 folder - so how can add more folders????
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TERUSHB

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Posted 8 months ago

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TM_Ferry, Employee

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HiĀ TERUSHB,

Thank you for posting here and welcome to Trend Micro Community!

I understand that you want to add multiple folders on your Folder Shield. Let me help you with this.

Upon checking, you're still using the version 11 of Trend Micro Maximum Security. You will have to install the latest version of Trend Micro Maximum Security which is version 12.

Here's the link for you to upgrade the Trend Micro program to the latest version:

Installing Maximum Security

Please let us know if you were able to upgrade your Trend Micro program.

Thank you and have a great day!

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