Flashplayer.hta redirect

  • 1
  • Problem
  • Updated 6 months ago
  • Acknowledged

Almost daily, while in Yahoo mostly, I have been getting redirected in IE 11 with a fake Adobe Flash Player message saying "Your flash player may be out of date" with a selection box asking what do I want to do with FlashPlayer.hta -  'Open', 'Save' or 'Save As'.  The file says it's 1.43kb and this time the re-direct shows a web address of peziei-max.org. I've seen different sites listed each time. I close IE using task manger and do a full scan of my Windows 10 PC but the scan comes back complete. 


Any ideas what this is and how to resolve it? Is the redirect happening due to a malicious ad?


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trossiv

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Posted 1 year ago

  • 1
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TM_Nicole, Employee

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Hi, @trossiv!

Thank you for your post and welcome to the community!

We would like to inform you that "FlashPlayer.hta" is not a valid Flash Player installer name. The web address is also different from Flash Player's official website, basing from the screen shot you have posted. Please do not open the file or save it anywhere on your computer.

Just to let you know, the actual website to download Flash Player installers is indicated below:

Adobe Flash Player 

As of now, the valid Flash Player installer name is usually indicated as "flashplayer25pp_xa_install.exe".

The website redirection issue you are encountering is possible caused by the following:

1. Potentially Unwanted Software (PUA) is installed on your computer. You may have some programs installed on the computer that are not necessary or you are not familiar with. 
2. Unnecessary Browser Extensions are installed (in Internet Explorer). Like PUA, some browser extensions are malicious and can cause website redirection.

To resolve the issue, we recommend that you follow the steps on the link/s provided below.

For uninstalling PUA both for the computer and for your browser/s, refer below:
Uninstalling Potentially Unwanted Software (PUA)

If the above steps on the link did not work, we recommend that you clear your browser's cache. You may refer to the steps on the link below on how to do this:
Clearing your Browser's Cache (Google Chrome, Internet Explorer, Mozilla Firefox, Microsoft Edge)

NOTE: You may restart your computer after each troubleshooting step, then try browsing in Yahoo to check if the issue persists.

If you need further assistance, please feel free post again or reply to this thread and we will be glad to assist you further.

Have a great day!

Trend Micro Home Users Community
(Edited)
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trossiv

  • 30 Points

Hello Nicole,

I followed the steps you listed in your reply. The PUA box was already checked but I clicked on it twice to make sure it was on then clicked on Apply. My IE 11 browser cache and History were deleted and I got the redirect again today, with a different address as usual.

Are there any other Trend products that I could use to scan my PC or should I try something like Malwarebytes? I'd love for this annoying issue to be resolved.

Thanks


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Jhja

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Yes, try that and also AdwCleaner, too.
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Honest

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Solved: I had the same Problem. I used Malwarebytes anti malware which gaveme a free trial of some days and it found all the malwares. It was suggested by one of my IT friends and it worked perfectly.
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TM_Jabi, Employee

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Hello trossiv and apologies for our late response.

Thank you for trying and for your update. 

You can try to follow the steps on the link below on how we can fix this redirection issue. Please follow it accordingly: 
  1. Resolving website redirection issue
  2. Resetting your web browser for performance and website redirection issues
  3. Removing adware from web browsers
Please let us know if any of the steps above works. We will wait for your update.

Thank you and have a wonderful day! 

Trend Micro Home Users Community