files.trendmicro.com does not respond to download

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  • Updated 5 months ago
  • Not a Problem
I had to uninstall antivirus+... now, files.trendmicro.com does not respond to download. I tried everything i.e. checked firewall or even tried in another computer... the same... can't download installation files from files.trendmicro.com.
Now, my computer is unprotected!!! 
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ahmet.eminoglu

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Posted 5 months ago

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Max Slo, Champion

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-I'm not a Trend Micro representative, but I like to give you some suggestion-

Hello,
you can download Antivirus+ 2018 (12.0.xxxx) from THIS LINK.
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ahmet.eminoglu

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Nope!!! the same response:

It takes downloadcenter.trendmicro.com too long to respond!!!

What else??
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ahmet.eminoglu

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One more thing... I cannot even ping both addresses (i.e. downloadcenter.trendmicro.com and files.trendmicro.com


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Max Slo, Champion

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-I'm not a Trend Micro representative, but I like to give you some suggestion-

Sites (and ping replies) are woking good, fast and all downloads starts normally.

Can I suggest you to try using OpenDNS?
primary 208.67.222.222
alternate 208.67.220.220
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ahmet.eminoglu

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These are pinging ok...

By the way, I started my download via TOR browser!!!  But, it is too slow!!!
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Max Slo, Champion

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-I'm not a Trend Micro representative, but I like to give you some suggestion-

Can you use a normal browser?
Anyway may be an ISP related issue. 
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Tom Emmelot, Champion

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Hi ahmet.eminoglu
And if you go to your account, log in and download from there?  

Kind regards, 
Tom


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ahmet.eminoglu

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Thanks folks...

Problem resolved with a different ISP!!!

Really strange!!

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