fake firefox update malware

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  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
I have trend mico maximum security on three of my computers. However non of them catch the same malware threat that has been coming in. It is a fake firefox update, this is an example. < Removed suspicious URL > I click out of it so it does not install. Why doesn't maximum security block them...
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Posted 3 years ago

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Tom Emmelot, Champion

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Hi gtjunkert,

This site is not there anymore.

Kind regards,
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TM_L, Official Rep

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Hi @gtjunkert, we completely understand your concern.
As Tom mentioned, since the URL is not available anymore, we cannot confirm the content. 

Real-Time Scan supposes to scan files and folders downloaded or copied on the computer. It also scans websites as soon as you open them or clicked on a link. 

If you still encounter this issue occasionally, based on our records, since your subscription has a Premium Service Plan which gives you 24x7 priority access to a Trend Micro support specialist. Please contact our Premium Service hotline for faster resolution of your case. 

Please find the premium service phone number in the "Call Premium Support" section in this page

Or you also can provide the screenshot of your issue and links to us for further investigation. Thank you!

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