Expired subscription message

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  • Problem
  • Updated 3 weeks ago
  • Acknowledged
I have replaced a failed laptop on my valid subscription and I am receiving a message indicating that the subscription has expired. Rick Fletcher
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fletcher

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Posted 11 months ago

  • 1
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Schiwata

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Did you use the correct Serial Number?
Try checking your Trend Micro account and double check the expiration date and serial number.
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TM_Jabi, Employee

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Hello fletcher and welcome to the community.

You can use the link below as your guide on how you can find the correct serial number for you to use: 
Finding the serial number of Trend Micro Security

I hope this helps. 

Have a great week ahead! 

Trend Micro Home Users Community
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TM_Pat, Official Rep

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We'll close this thread now. Please create new topic here: https://en.community.trendmicro.com/tm_en/topics/new

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