expiration notices

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  • Updated 3 years ago
I have updated to the tune of $70+ but keep getting expiration notices from Trend Micro alternating with ransomware notices. What do I do?

Note: This conversation was created from a reply on: Trouble updating Trend Micro Internet Security.
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Posted 3 years ago

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TM_L, Official Rep

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Since this is a different question, we've created a new post for your expiration notices question.

Thank you for purchasing Internet Security! Since you're asking a different question, we've created a new post here for this expiration notices question. We've checked your account information and we confirm the new serial number has been activated and the expiry date is July 29th, 2017. 

If you're still seeing the expiration error message, please provide a description or picture of the message, we'll be glad to assist you. 

Also, thank you for being a subscriber of our premium support service! Premium Service Plan gives you 24x7 priority access to a Trend Micro support specialist. For the question you're having, you can optionally call the Premium Service hotline directly to speak to someone live, who is also equipped with advanced tools to quickly diagnose and resolve your issues. Please find the premium service phone number in the "Call Premium Support" section on this page.

Thank you!

Trend Micro Home Users Community

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