Expiration date didn't update

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  • Updated 2 years ago
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Maximum Security 2017 - how to get expIration date updated?
Have installed update via download link in order confirmation email.
Seemed to install OK but expiration date is unchanged.
Account check via web site shows new software, old expiration.
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mr.jebecker

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Posted 2 years ago

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TM_L, Official Rep

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Hi @ mr.jebecker, welcome to Trend Micro Community! 

For your issue, we have checked your account information and looks like the license has been activated and the expire date is 2017-10-12. 

If you're still seeing the expiration error message, please provide a description or picture of the message, we'll assist you right away. Thanks. 

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